Right of Withdrawal & Withdrawal Form

 

A. Right of Withdrawal

 

Introduction
Consumers are entitled to a right of withdrawal under the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity.

 

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

In the case of a contract for the regular delivery of goods over a defined period of time, the withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the first goods.

To exercise your right of withdrawal, you must inform us (Andre Andorfer, BrandPrinters, Mozartstr. 11, 94060 Pocking, Germany, Tel.: +49 151 44993692, Email: hallo@brandprinters.de) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send the notification regarding your exercise of the right of withdrawal before the withdrawal period has expired.

 

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the additional costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You shall bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to consumers who, at the time of concluding the contract, are not residents of a Member State of the European Union and whose sole place of residence and delivery address at the time of contract conclusion is outside the European Union.

 

General notes

1. Please avoid damaging or contaminating the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

2. Please do not return the goods freight collect.

3. Please note that the above notes under 1 and 2 are not a prerequisite for the effective exercise of the right of withdrawal.

 

B. Withdrawal Form

 

If you wish to withdraw from the contract, please complete this form and return it to:

 

Andre Andorfer
BrandPrinters
Mozartstr. 11
94060 Pocking
Germany
Email: hallo@brandprinters.de

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I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ():

Ordered on () ____________ / received on () __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date
(*) Delete as appropriate

 

Copyright notice: This withdrawal policy was created by the specialist lawyers of IT-Recht Kanzlei and is protected by copyright (https://www.it-recht-kanzlei.de)

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Version as of: 14/05/2025, 08:27:54 AM